Backup of SQL DB with Veritas Agents

Help!
We just upgraded to version 10d of the Veritas/Symantec software - part of
upgrade was to update the remote backup exec agent that is used to backup SQ
L
db's.
This is the event log entries for the job that fails.
Source MSSQL Server
Event ID 17055
18210 :
BackupVirtualDeviceSet::Initialize: Open failure on backup device
'master_00__96b4386f_92d9_42ae_8cd2_0063
0edf161d_'. Operating system error
-2147024891(Access is denied.).
---
Source Backup Exec
Event ID 57859
An error occurred while executing the following query: "BACKUP DATABASE
[master] TO virtual_device =
'master_00__96b4386f_92d9_42ae_8cd2_0063
0edf161d_'".
On server: "CD_PA".
SQL error number: "0BC5".
SQL error message: "Backup or restore operation terminating abnormally.
".
For more information, click the following link:
http://eventlookup.veritas.com/even...entLookup.jhtml
The jobs worked until we upgraded... Veritas wants me to make all these
changes... we are only running SQL7.0 no SQL 2000
Anybody have this issue...and had any luck getting it resolved withou
upgrading SQL?
Please advise.
Thanks.
-John
Citigate Cunningham HelpdeskHi
Have you checked account which is running veritas to see whether it has
privileges?
John
"Citigate Cunningham Helpdesk" wrote:

> Help!
> We just upgraded to version 10d of the Veritas/Symantec software - part of
> upgrade was to update the remote backup exec agent that is used to backup
SQL
> db's.
> This is the event log entries for the job that fails.
> Source MSSQL Server
> Event ID 17055
> 18210 :
> BackupVirtualDeviceSet::Initialize: Open failure on backup device
> 'master_00__96b4386f_92d9_42ae_8cd2_0063
0edf161d_'. Operating system error
> -2147024891(Access is denied.).
>
> ---
> Source Backup Exec
> Event ID 57859
> An error occurred while executing the following query: "BACKUP DATABASE
> [master] TO virtual_device =
> 'master_00__96b4386f_92d9_42ae_8cd2_0063
0edf161d_'".
> On server: "CD_PA".
> SQL error number: "0BC5".
> SQL error message: "Backup or restore operation terminating abnormally.
> ".
> For more information, click the following link:
> http://eventlookup.veritas.com/even...entLookup.jhtml
> The jobs worked until we upgraded... Veritas wants me to make all these
> changes... we are only running SQL7.0 no SQL 2000
> Anybody have this issue...and had any luck getting it resolved withou
> upgrading SQL?
> Please advise.
> Thanks.
> -John
> Citigate Cunningham Helpdesk
>|||John,
http://support.microsoft.com/defaul...kb;en-us;280759
Veritas has me trying renaming some of the dll's ... I did update the
Sqlvdi.dll to the 2000 version.. it worked on one server a W2K server but
did not work on the NT40 box.
There were some additonal dlls that it recommended that also get copied
over... this is our finance server... and I don't want to mess it up.
Prior to the upgrade.... from 9.x to 10d it worked fine.
-John
"John Bell" wrote:
[vbcol=seagreen]
> Hi
> Have you checked account which is running veritas to see whether it has
> privileges?
> John
> "Citigate Cunningham Helpdesk" wrote:
>|||Hi
If you have the disc space you may want to do away with the agent and just
back up to disc. Then you can schedule the normal file backup to put this
onto tape. Unless absolutly necessary I try an avoid using the agents as the
y
can cause so many issues like yours!
John
"Citigate Cunningham Helpdesk" wrote:
[vbcol=seagreen]
> John,
> http://support.microsoft.com/defaul...kb;en-us;280759
> Veritas has me trying renaming some of the dll's ... I did update the
> Sqlvdi.dll to the 2000 version.. it worked on one server a W2K server but
> did not work on the NT40 box.
> There were some additonal dlls that it recommended that also get copied
> over... this is our finance server... and I don't want to mess it up.
> Prior to the upgrade.... from 9.x to 10d it worked fine.
> -John
> "John Bell" wrote:
>